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HAUC(UK) - Working Group - Performance

Working with DFT and the Governance Group on measures that will enable statistics to be easy reported from the street manager system, to aid authorities and utilities to obtaining reliable data from Street Manager, this will help authorities with their annual / tri annual permit reports and provide relevant data for utilities and show parity over all.

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HAUC(UK) - Working Group - Performance

Working Group Aims

Principle Aims

  1. To provide a consistent and simple national overview of what is happening on the network.
  2. To provide a structured area based reports that can be directly compared to with one another
  3. To highlight problems, both on the network and in the processes
  4. To support opportunities to improve performance

Secondary Aims

  1. To allow us to see how things have changed over time
  2. To support decision on what data should be made open
  3. Provide consistent data displayed by sector and type
  4. Allow insight into area and sector performance
Jan Chapman

Jan Chapman

Co-Chair (JUG) SWHAUC & HAUC(UK) Performance Working Group, Convention Committee Member
Jan Chapman

Jan has 27 years experience with Thames Water. Initially working in customer services before joining Street Works in 2004 as a Highway One administrator managing the EToN interface between TW and HA’s systems. After about 12 months joined the IT project to upgrade EToN 3 to 4, then 4 to 5 and then 5 to 6 ensuring the system & process design was compliant with the Tech Spec and the changing legislation. Moved into the street works policy team in 2012.

Since November 2017 I have been a Subject Matter Expert (SME) for the DFT Street Manager project

SWUK Member Co-ordination & Management group

Street Works Policy Technical Manager - Thames Water

Kevin ferguson

Kevin Ferguson

JAG(UK) Vice Chair
Kevin Ferguson

Kevin has worked in the Street Works industry since 2020, bringing with him a wealth of experience from various Local Government departments and the IT industry. His diverse background has been instrumental in driving forward several key initiatives and fostering collaboration within the industry.


In addition to his role as the JAG(UK) Vice Chair, Kevin serves as the North East JAG (NEJAG) Chair. He has been a dedicated member of the DfT Street Manager Governance Group since October 2020 and is the Local Street Gazetteer Custodian for County Durham.

Kevin is also a Fellow with the Institute of Highway Engineers (IHE) and a Member of the British Computer Society (BCS).

Road and Street Works Systems Supervisor

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